Frequently Asked Questions
What is freeze-dried candy?
Freeze-drying removes moisture from the candy, giving it a crunchy, airy texture while keeping the original flavor you love.
How do I place an order?
Simply browse our shop, choose your favorite treats, select your quantity, and add them to your cart. Easy peasy! š
How long does it take to process my order?
Orders are processed within 1-4 business days. Processing time is separate from shipping time. PLEASE NOTE: Fruits & Veggies may take a little longer due to longer processing timeĀ
How long does shipping take?
Once your order ships, delivery time depends on the shipping method selected at checkout. Youāll receive tracking information when your order is on its way.
Where can I shop for Sci-Fi Sweets in person?
We attend local events and have in-person locations. Follow us on social media for upcoming events and locations!
How should I store my freeze-dried candy?
Keep your candy sealed in its packaging and store it in a cool, dry place away from heat and moisture. Once opened, we recommend enjoying it as soon as possible for the best crunch!
Why does my candy look different from the pictures?
Freeze-drying can cause candy to expand, crack, puff up, or change shape. Every batch is a little differentāand thatās part of the fun! šø
Does freeze-dried candy have a longer shelf life?
Freeze-dried candy generally has a longer shelf life than its original form when properly packaged and stored. For the best taste and texture, check the date and storage instructions on your package.
Do you offer refunds or returns?
Because our products are food items, [insert your exact return/refund policy here].
Do you offer allergy-friendly options?
Please check the individual product listing for ingredients and allergen information. If you have a severe food allergy, please contact us before ordering.
Can I order candy for a party, wedding, fundraiser, or event?
Absolutely! š Weād love to help with larger orders. Contact us for bulk and event-order information.
Do you offer wholesale?
Interested in carrying Sci-Fi Sweets? Contact us about wholesale opportunities!
Can I request a specific candy?
Have a candy you want to see blasted into space? š½š¬ Send us a message! Weāre always looking for new ideas and flavors to try.